Outage in Certify

Expense Report Create and Submit

Resolved Minor
November 19, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

End users submitting out-of-pocket expenses in a non-native currency are currently unable to retrieve FX rates. We are working diligently with our FX provider to restore this service as quickly as possible. Please note that any expenses incurred in a non-native currency and imported from an integrated credit card program will not be affected

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/19/2024 05:14PM

Our FX provider has restored our service and expense conversions are functioning as expected.

IDENTIFIED about 1 year ago - at 11/19/2024 03:48PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 11/19/2024 03:47PM

End users submitting out-of-pocket expenses in a non-native currency are currently unable to retrieve FX rates. We are working diligently with our FX provider to restore this service as quickly as possible. Please note that any expenses incurred in a non-native currency and imported from an integrated credit card program will not be affected

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