Outage in Certify

Expense Report Create and Submit

Resolved Minor
November 19, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

Need to monitor Certify outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Certify, and never miss an outage again.
Start Free Trial

Outage Details

End users submitting out-of-pocket expenses in a non-native currency are currently unable to retrieve FX rates. We are working diligently with our FX provider to restore this service as quickly as possible. Please note that any expenses incurred in a non-native currency and imported from an integrated credit card program will not be affected
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 11/19/2024 05:14PM

Our FX provider has restored our service and expense conversions are functioning as expected.

IDENTIFIED 4 months ago - at 11/19/2024 03:48PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 11/19/2024 03:47PM

End users submitting out-of-pocket expenses in a non-native currency are currently unable to retrieve FX rates. We are working diligently with our FX provider to restore this service as quickly as possible. Please note that any expenses incurred in a non-native currency and imported from an integrated credit card program will not be affected

Latest Certify outages

Users Unable to Login - 19 days ago
Performance Degradation - 8 months ago
Site Outage - 9 months ago
Performance Degradation - over 1 year ago

Be the first to know when Certify and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3845 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook