Outage in Certify
Delayed Import of Emailed Receipts
Resolved MinorIncident Report
We are currently investigating an issue which is delaying the import of receipts emailed to receipts@certify.com. In the interim, customers are encouraged to upload the receipts directly to their Wallet via desktop upload, or use the Mobile App.
Components affected
Certify Receipts by EmailTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 03/11/2025 08:20PM
This issue has been resolved and all emailed receipt functionality has resumed normal processing.
MONITORING
about 1 year ago - at 03/11/2025 05:23PM
The issue impacting receipts emailed to receipts@certify.com has been remediated and we are continuing to monitor the situation closely
INVESTIGATING
about 1 year ago - at 03/11/2025 04:39PM
We are currently investigating an issue which is delaying the import of receipts emailed to receipts@certify.com. In the interim, customers are encouraged to upload the receipts directly to their Wallet via desktop upload, or use the Mobile App.
Latest Certify outages
Users unable to Login - 4 months ago
Email Notifications - 8 months ago
Error When Attempting to Manually Download Export Files - about 1 year ago
Users Unable to Email Receipts - about 1 year ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
