Major
May 7, 2026
May 2026: Users Unable to Login
Detected
May 7, 2026 8:04 PM EDT
·
Resolved
May 7, 2026 8:19 PM EDT
·
Duration
15 minutes
The Certify service experienced a major incident where users were unable to log in to the application. The issue affected the Certify Web Site Login component for 15 minutes. The problem was investigated and resolved, with users able to log in normally again.