Outage in Change Healthcare

Resolved: Assurance Reimbursement Management Performance Issue

Resolved Minor
September 24, 2024 - Started 3 months ago - Lasted 20 days
Official incident page

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Outage Details

Assurance Reimbursement Management is experiencing an issue with intermittent performance. This may result in: •Error upon login Optum is working to resolve this issue. We will notify you as soon as additional information becomes available. We apologize for any inconvenience. Action Required: Clear browser cache and retry login. INC39409020 REF 783450
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/14/2024 05:08PM

This incident has been resolved

INVESTIGATING 3 months ago - at 09/24/2024 12:09PM

Assurance Reimbursement Management is experiencing an issue with intermittent performance.

This may result in:

•Error upon login

Optum is working to resolve this issue. We will notify you as soon as additional information becomes available.

We apologize for any inconvenience.

Action Required: Clear browser cache and retry login.

INC39409020 REF 783450

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