Change Healthcare Payer Enrollment Services Status - Is Change Healthcare Payer Enrollment Services Down?

Change Healthcare Payer Enrollment Services is operational

Updated

Change Healthcare Payer Enrollment Services not working for you?

Current Change Healthcare official ongoing incidents

No incidents reported in Change Healthcare's status page

IsDown pulls data from Change Healthcare's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Change Healthcare Payer Enrollment Services issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Change Healthcare Payer Enrollment Services problems

  • R

    Rebecca

    site is down and blocking

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Change Healthcare Payer Enrollment Services outage history

IsDown has tracked 3 incidents for Change Healthcare Payer Enrollment Services since started monitoring Change Healthcare status in February 2024.

  • Mar 26 2025

    about 1 month ago · lasted 20 minutes

    We are currently experiencing an issue with One Healthcare ID that causes customers to be unable to access impacted websites and customer portals. The issue appears to be mitigated at this time, but we are continuing to monitor. More details

  • Jun 06 2024

    This message is intended for customers of Payer Communications and Payment Services. Some customers are currently experiencing issues. Optum is triaging the issue and will provide further updates as they are available. We apologies for the incon... More details

  • Feb 21 2024

    Feb. 21, 2024, some applications are currently unavailable. Optum is currently triaging the issue and will provide further updates as they are available. We apologize for the inconvenience that this situation has caused you. INC/CSA/Ref # 0529634 More details

  • Feb 2024 ...
    IsDown started monitoring Change Healthcare status

    We've tracked and collected 3 incidents for Change Healthcare Payer Enrollment Services since started monitoring Change Healthcare status

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Having problems with Change Healthcare Payer Enrollment Services? What can you do?

  1. First, stay calm.

    • We know it's stressful when Change Healthcare Payer Enrollment Services is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Change Healthcare Payer Enrollment Services is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Payer Enrollment Services is part of Change Healthcare. Check the Change Healthcare's status.

1 incident in 2025

Change Healthcare Payer Enrollment Services outages in the last 30 days

Number of Incidents

0 issues

Last incident

32 days ago

Companies that monitor Change Healthcare also follow the status of these services

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Frequently Asked Questions

Is Change Healthcare Payer Enrollment Services down today?

Change Healthcare Payer Enrollment Services is down. You can check Change Healthcare Payer Enrollment Services status and incident details on the top of the page. IsDown continuously monitors Change Healthcare Payer Enrollment Services official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Change Healthcare Payer Enrollment Services status?

Change Healthcare Payer Enrollment Services seems to be having problems. You can check Change Healthcare Payer Enrollment Services status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Change Healthcare Payer Enrollment Services outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Change Healthcare Payer Enrollment Services slow today?

Currently there's no report of Change Healthcare Payer Enrollment Services being slow. Check on the top of the page if there are any reported problems by other users.

How are Change Healthcare Payer Enrollment Services outages detected?

IsDown monitors the Change Healthcare Payer Enrollment Services official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Change Healthcare Payer Enrollment Services outage?

Change Healthcare Payer Enrollment Services last outage was on March 26, 2025 with the title "New Incident: Multiple products"

Change Healthcare not working for you? How do I know if Change Healthcare is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Change Healthcare status changes?

IsDown offers an easy way to monitor Change Healthcare with maximum flexibility

Major Outages Notifications

IsDown monitors Payer Enrollment Services for major outages. A major outage is when Payer Enrollment Services experiences a critical issue that severely affects one or more services/regions. When Change Healthcare marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Change Healthcare status page for minor outages. A minor outage is when Payer Enrollment Services experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Change Healthcare status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Change Healthcare publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Change Healthcare and all their 153 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Change Healthcare and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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