Outage in Rithum

Web Shop Manager Product Update Issues

Resolved Minor

January 18, 2023 - Started about 3 years ago - Lasted 12 days
Official incident page

Incident Report

Our Engineering team is currently investigating delays sending product data to Web Shop Manager. We have contacted Web Shop Manager and are awaiting additional information. This alert will be updated as more information is available.

Components affected

Rithum Sell: Marketplaces, First Party & Webstores

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 01/30/2023 05:43PM

Web Shop Manager has identified the root cause of this issue and is working with our engineering team to resolve the product update issues.

We will continue working with Web Shop Manager to resolve this issue with high priority and will contact affected sellers directly with additional information.

INVESTIGATING about 3 years ago - at 01/25/2023 08:12AM

This issue is still ongoing as of today. Web Shop Manager is working to resolve this issue with high priority. This alert will be updated as more information is available.

INVESTIGATING about 3 years ago - at 01/23/2023 08:06AM

This issue is still ongoing as of today. Web Shop Manager is working to resolve this issue with high priority. This alert will be updated as more information is available.

INVESTIGATING about 3 years ago - at 01/19/2023 09:02AM

This issue is still ongoing as of today. Web Shop Manager is working to resolve this issue with high priority. This alert will be updated as more information is available.

INVESTIGATING about 3 years ago - at 01/18/2023 08:53AM

Our Engineering team is currently investigating delays sending product data to Web Shop Manager. We have contacted Web Shop Manager and are awaiting additional information.

This alert will be updated as more information is available.

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