Outage in Rithum

Walmart Product Update Issues

Resolved Minor

May 24, 2023 - Started almost 3 years ago - Lasted about 7 hours
Official incident page

Incident Report

Our Engineering team is currently investigating issues sending product data to Walmart. As a result of this issue, you may see the following errors in your listings view. ‘Item’ is not a valid field. Do not add or change the field names in the specification. This alert will be updated as more information is available. Price and Quantity updates are not impacted.

Components affected

Rithum Sell: Marketplaces, First Party & Webstores

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 05/24/2023 01:37PM

This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.

MONITORING almost 3 years ago - at 05/24/2023 11:53AM

The root cause of this issue has been resolved and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.

INVESTIGATING almost 3 years ago - at 05/24/2023 06:50AM

Our Engineering team is currently investigating issues sending product data to Walmart. As a result of this issue, you may see the following errors in your listings view.

‘Item’ is not a valid field. Do not add or change the field names in the specification.

This alert will be updated as more information is available.

Price and Quantity updates are not impacted.

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