Outage in Rithum

eBay Advertising Performance Data Delayed

Resolved Minor

December 04, 2023 - Started over 2 years ago - Lasted 1 day
Official incident page

Incident Report

We are currently experiencing delays in processing performance data for eBay Advertising. As a result, the Performance pages in ChannelAdvisor may have a delay in populating data starting Friday, 1 December. Our Engineering team is currently working with eBay to resolve this issue with high priority. This alert will be updated as more information is available.

Components affected

Rithum Marketing

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 12/05/2023 10:35PM

This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.

INVESTIGATING over 2 years ago - at 12/05/2023 11:06AM

This issue is still ongoing as of today. eBay is working to resolve this issue with high priority. This alert will be updated as more information is available.

INVESTIGATING over 2 years ago - at 12/04/2023 05:12PM

We are currently experiencing delays in processing performance data for eBay Advertising. As a result, the Performance pages in ChannelAdvisor may have a delay in populating data starting Friday, 1 December. Our Engineering team is currently working with eBay to resolve this issue with high priority.

This alert will be updated as more information is available.

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