Outage in ChannelAdvisor Page

Newegg Product Update Issues

Resolved Major
August 01, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

Our Engineering team is currently investigating delays with product data updates on Newegg. We have contacted Newegg and are awaiting additional information. An update will be posted as soon as additional information becomes available.
Components affected
ChannelAdvisor Page Products

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/02/2025 12:25AM

This issue has been resolved. At this time, all product updates are processing normally.

There is no action required on the part of Rithum clients.

INVESTIGATING 3 months ago - at 08/01/2025 08:09PM

Our Engineering team is currently investigating delays with product data updates on Newegg.

We have contacted Newegg and are awaiting additional information.

An update will be posted as soon as additional information becomes available.

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