Outage in ChannelAdvisor Page

Rithum Product and Order Issues

Resolved Minor
September 02, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

Our Engineering team is currently investigating delays sending product data and importing orders into Rithum. This alert will be updated as more information is available.
Components affected
ChannelAdvisor Page System

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/02/2025 04:51PM

This issue has been resolved. There is no action required on the part of Rithum clients.

MONITORING about 2 months ago - at 09/02/2025 04:17PM

The root cause of this issue has been resolved and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.

INVESTIGATING about 2 months ago - at 09/02/2025 03:28PM

Our Engineering team is currently investigating delays sending product data and importing orders into Rithum.

This alert will be updated as more information is available.

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