Amazon Order Import and Product Issues

This issue has been resolved. There is no action required on the part of Rithum clients.

The root cause of this issue has been resolved and we are currently processing the backlog of data. At this time, all product and order updates are processing normally. We’ll post another update as soon as more information becomes available.

We are continuing to investigate this issue. Product updates and repricer updates to Amazon US and Amazon CA may also be experiencing intermittent delays. We’ll post another update as soon as more information becomes available.

Orders from Amazon US and Amazon CA are now beginning to import.

Our Engineering team is actively monitoring progress and will continue to observe system performance.

We are continuing to investigate this issue. Product updates to Amazon may also be experiencing intermittent delays. We’ll post another update as soon as more information becomes available.

We are also seeing sporadic issues with the Amazon Repricer. This functionality is currently being investigated.

Our Engineering team is currently investigating delays importing orders from Amazon US and Amazon CA. We have contacted Amazon and are awaiting additional information.

This alert will be updated as more information is available.