Outage in ChannelAdvisor Page

Rithum for Brands Experiencing Connectivity Issues

Minor
November 20, 2025 - Started about 5 hours ago
Official incident page

Incident Report

We are currently investigating connectivity issues with Rithum. As a result, you may be unable to log in to the Rithum for Brands platform or access certain features. We are working on a resolution as our highest priority. We apologize for the inconvenience. This alert will be updated as soon as more information is available.
Components affected
ChannelAdvisor Page System

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Latest Updates ( sorted recent to last )
INVESTIGATING about 2 hours ago - at 11/20/2025 07:33PM

This issue is still ongoing. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.

INVESTIGATING about 4 hours ago - at 11/20/2025 05:30PM

This issue is still ongoing. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.

INVESTIGATING about 5 hours ago - at 11/20/2025 04:51PM

We are currently investigating connectivity issues with Rithum. As a result, you may be unable to log in to the Rithum for Brands platform or access certain features. We are working on a resolution as our highest priority. We apologize for the inconvenience.

This alert will be updated as soon as more information is available.

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