Outage in Chargebee

Subscription UI Page Errors

Resolved Minor
July 25, 2024 - Started 6 months ago - Lasted 39 minutes
Official incident page

Need to monitor Chargebee outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Chargebee, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an issue affecting the Subscription UI Page, causing some customers to experience 500 error responses on all the TEST and AU Live sites. Our team is actively working to resolve this issue promptly. We apologize for any inconvenience this may have caused.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/25/2024 01:33PM

We have resolved the 500 error responses on the Subscription UI Page. The issue occurred due to recent changes, which have been reverted. We apologize for any inconvenience this may have caused.

Please note that there was no impact on the US and EU Live sites.

IDENTIFIED 6 months ago - at 07/25/2024 01:01PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 months ago - at 07/25/2024 12:55PM

We are investigating an issue affecting the Subscription UI Page, causing some customers to experience 500 error responses on all the TEST and AU Live sites. Our team is actively working to resolve this issue promptly. We apologize for any inconvenience this may have caused.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3643 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Never again lose time looking in the wrong place

14-day free trial · No credit card required · No code required