Outage in Chargebee
Subscription UI Page Errors
Resolved MinorIncident Report
We are investigating an issue affecting the Subscription UI Page, causing some customers to experience 500 error responses on all the TEST and AU Live sites. Our team is actively working to resolve this issue promptly. We apologize for any inconvenience this may have caused.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/25/2024 01:33PM
We have resolved the 500 error responses on the Subscription UI Page. The issue occurred due to recent changes, which have been reverted. We apologize for any inconvenience this may have caused.
Please note that there was no impact on the US and EU Live sites.
IDENTIFIED
over 1 year ago - at 07/25/2024 01:01PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 1 year ago - at 07/25/2024 12:55PM
We are investigating an issue affecting the Subscription UI Page, causing some customers to experience 500 error responses on all the TEST and AU Live sites. Our team is actively working to resolve this issue promptly. We apologize for any inconvenience this may have caused.
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