Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Chargebee

Subject: Security Notice: No Impact from PHPshell Zero-Day Vulnerability

Minor
October 23, 2026 - Started about 14 hours ago
Official incident page

Incident Report

Chargebee is aware of the recently reported PHPshell zero-day vulnerability and has completed an initial assessment of its potential impact on our services. Chargebee does not use PHP in its customer-facing workflows. Based on our assessment, this vulnerability does not affect Chargebee’s services or customer integrations, and no action is required by our customers at this time. As an additional precaution, we are verifying with our subprocessors to confirm they are unaffected and to ensure appropriate safeguards remain in place across our service ecosystem. We will continue to monitor relevant security developments and provide updates if our assessment changes. If you have any questions, please contact Chargebee Support.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
MONITORING about 14 hours ago - at 10/22/2026 03:43PM

Chargebee is aware of the recently reported PHPshell zero-day vulnerability and has completed an initial assessment of its potential impact on our services.

Chargebee does not use PHP in its customer-facing workflows. Based on our assessment, this vulnerability does not affect Chargebee’s services or customer integrations, and no action is required by our customers at this time.

As an additional precaution, we are verifying with our subprocessors to confirm they are unaffected and to ensure appropriate safeguards remain in place across our service ecosystem.

We will continue to monitor relevant security developments and provide updates if our assessment changes. If you have any questions, please contact Chargebee Support.

Latest Chargebee outages

API Service Degradation - 23 days ago
API Service Degradation - 24 days ago
API Service Degradation - about 1 month ago
Signup Degradation - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook