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Outage in Chargebee

API Service Degradation

Resolved Minor
September 16, 2026 - Started 8 days ago - Lasted less than a minute
Official incident page

Incident Report

Between 01:59 UTC and 02:09 UTC, we experienced a brief service interruption in the EU region due to an AWS platform issue, which led to failed API requests for some users. All services have fully recovered. We apologize for any disruption this may have caused

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RESOLVED 8 days ago - at 09/17/2026 03:51AM

Between 01:59 UTC and 02:09 UTC, we experienced a brief service interruption in the EU region due to an AWS platform issue, which led to failed API requests for some users. All services have fully recovered. We apologize for any disruption this may have caused

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