Outage in ChargeOver
Delayed syncs to QuickBooks Online, Xero, Salesforce
Resolved MinorIncident Report
We have identified an issue causing delayed syncs of data to QuickBooks Online, Xero, and Salesforce for a small subset of accounts.
Data will still be synced to QuickBooks Online, Xero, and Salesforce automatically, but the sync to those systems may be delayed by several hours. Manual syncing of data will not be required.
We are working on a resolution.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 01/09/2025 12:27AM
This issue has been resolved.
All data syncs to Xero, QuickBooks Online, and Salesforce have caught up and fully synced.
MONITORING
over 1 year ago - at 01/08/2025 08:24PM
Data syncs to QuickBooks Online, Xero, and Salesforce are catching up quickly, and are almost fully caught up.
Data will still be synced to QuickBooks Online, Xero, and Salesforce automatically, but the sync to those systems may be delayed by a few more hours. Manual syncing of data will not be required.
We anticipate syncing being fully caught up within the next ~8 hours.
MONITORING
over 1 year ago - at 01/08/2025 03:24PM
Data syncs to QuickBooks Online, Xero, and Salesforce are catching up quickly, but there is a significant number of items to sync before everything has fully caught up.
Data will still be synced to QuickBooks Online, Xero, and Salesforce automatically, but the sync to those systems may be delayed by several hours. Manual syncing of data will not be required.
We are continuing to monitor the situation.
IDENTIFIED
over 1 year ago - at 01/08/2025 12:52PM
We have identified an issue causing delayed syncs of data to QuickBooks Online, Xero, and Salesforce for a small subset of accounts.
Data will still be synced to QuickBooks Online, Xero, and Salesforce automatically, but the sync to those systems may be delayed by several hours. Manual syncing of data will not be required.
We are working on a resolution.
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