ChartMogul vs. Paddle

Compare the status, incidents stats and history between ChartMogul and Paddle

Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.

ChartMogul

ChartMogul current official status is Operational

Statistics

0
Incidents in the last 7 days
0
Incidents in the last 30 days
3
Incidents in the last 90 days

Latest incidents

Resolved Delay with Google Play sources

We are monitoring a delay in data getting updated in Google Play (sales reports) over the last few days, which could be impacting a subset of our customers. The team is investigating.

Resolved Processing delays

Some accounts may experience delays in data processing. We are actively working to restore normal processing speeds.

Resolved Processing Delays

Suffering from processing delays. We have fixed the issue and are monitoring for a full recovery.

Paddle

Paddle current official status is Operational

Statistics

1
Incidents in the last 7 days
3
Incidents in the last 30 days
3
Incidents in the last 90 days

Latest incidents

Resolved Delay in Processing Subscription Renewals (Paddle Billing)

As of 6:06 UTC, we are experiencing delays in processing subscription renewals on Paddle Billing. This also affects subscription webhooks, checkout completion, and buyer emails related to renewals....

Resolved Some customer might experience Checkout Completion Issues

We are currently investigating an issue that is causing a drop in checkout completions. Our Engineering team is actively working to identify the root cause and implement a solution. We apologiz...

Resolved Sandbox Login Issues

We are currently experiencing problems with sandbox logins, which are affecting access to the dashboard. This issue is limited to dashboard functionality only. Our team is actively investigatin...

about 1 month ago Official incident report

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