ChartMogul vs. Paddle

Compare the status, incidents stats and history between ChartMogul and Paddle

Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.

ChartMogul

ChartMogul current official status is Operational

Statistics

0
Incidents in the last 7 days
0
Incidents in the last 30 days
3
Incidents in the last 90 days

Latest incidents

Resolved Data Processing Delays - Reporting Tools Affected

Our data processing infrastructure is running behind for a fraction of accounts which is causing delays in the reporting tools.

about 1 month ago Official incident report
Resolved AI Enrichment temporarily disabled

We have received a report that AI enrichment of customer data has removed other custom attributes. We have temporarily disabled the feature and are actively investigating the issue.

Resolved Stale destination data

Data Warehouse powering destinations had an outage. We're working on resolving the issue.

Paddle

Paddle current official status is Operational

Statistics

1
Incidents in the last 7 days
4
Incidents in the last 30 days
11
Incidents in the last 90 days

Latest incidents

Resolved Some Customers may be experiencing Paddle Billing checkout or API issues

Our engineers are currently investigating an issue with checkout creation and our API for Paddle Billing in our Production environment. We will update as soon as we know more.

Resolved Issue with Sales Tax on Subscription Renewals

We're actively investigating an issue where a small subset of subscription renewals may have been impacted by an unintentional change to sales tax. To mitigate any concerns, we’ve temporarily pause...

Resolved Checkout timeouts affecting both Paddle Billing and Paddle Classic

We're investigating an issue causing increased checkout latency which is preventing buyers from completing checkout on both Paddle Billing and Paddle Classic. The incident has stabilized, but we're...

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