Compare the status, incidents stats and history between ChartMogul and Paddle
Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.
Our data processing infrastructure is running behind for a fraction of accounts which is causing delays in the reporting tools.
We have received a report that AI enrichment of customer data has removed other custom attributes. We have temporarily disabled the feature and are actively investigating the issue.
Data Warehouse powering destinations had an outage. We're working on resolving the issue.
Our engineers are currently investigating an issue with checkout creation and our API for Paddle Billing in our Production environment. We will update as soon as we know more.
We're actively investigating an issue where a small subset of subscription renewals may have been impacted by an unintentional change to sales tax. To mitigate any concerns, we’ve temporarily pause...
We're investigating an issue causing increased checkout latency which is preventing buyers from completing checkout on both Paddle Billing and Paddle Classic. The incident has stabilized, but we're...
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