Outage in Chartnote

Elevated errors on Chartnote AI

Resolved Major

January 10, 2025 - Started about 1 year ago - Lasted 3 days
Official incident page

Incident Report

We are currently investigating the issue.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/13/2025 05:08PM

This incident has been resolved.

MONITORING about 1 year ago - at 01/11/2025 12:41PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 01/11/2025 12:27PM

The issue has been identified and an issues is being implemented.

INVESTIGATING about 1 year ago - at 01/11/2025 12:26PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 01/11/2025 12:25PM

We are currently investigating the issue.

Latest Chartnote outages

Slow processing of AI notes - 8 days ago

MFA SMS Delivery Interruption - about 1 month ago

Speech-to-text dictation unavailable - 9 months ago

Chartnote Copilot Facing Issues - about 1 year ago

This is an example incident - over 1 year ago

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