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Outage in OpenAI ChatGPT

Deep Research requests are erroring for LATAM users

Resolved Minor
March 09, 2026 - Started about 1 month ago - Lasted about 7 hours

Incident Report

Summary AI Generated

ChatGPT's Deep Research feature experienced elevated errors specifically affecting users in the LATAM region for 6.6 hours. The issue impacted both ChatGPT and Deep Research components, preventing users from successfully completing deep research requests. The problem was identified and a mitigation was applied, with the service being monitored for recovery.

We are investigating the issue for the listed services.
Components affected
OpenAI ChatGPT ChatGPT OpenAI ChatGPT Deep Research
Latest Updates ( sorted recent to last )
MONITORING about 1 month ago - at 03/10/2026 01:13AM

We have applied the mitigation and are monitoring the recovery.

IDENTIFIED about 1 month ago - at 03/09/2026 06:58PM

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

INVESTIGATING about 2 months ago - at 03/01/2026 08:00AM

We are investigating the issue for the listed services.

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