Outage in OpenAI ChatGPT
ChatGPT Dictation Elevated Error Rate
Resolved Minor
April 02, 2026 - Started about 8 hours ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
ChatGPT experienced elevated error rates affecting voice mode and chat functionality for 3.5 hours, with users reporting transcription failures, voice recording issues, slow connections, and general service unavailability. Users encountered spinning loading screens, inability to process voice input, and problems with both new and existing chats. OpenAI applied a mitigation and monitored the recovery to resolve the issues.
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
Components affected
OpenAI ChatGPT Voice mode OpenAI ChatGPT ChatGPTLatest Updates ( sorted recent to last )
MONITORING
about 5 hours ago - at 04/02/2026 05:21PM
We have applied the mitigation and are monitoring the recovery.
INVESTIGATING
about 5 hours ago - at 04/02/2026 04:38PM
We are investigating the issue for the listed services and working on mitigating impact.
IDENTIFIED
about 6 hours ago - at 04/02/2026 04:00PM
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
IDENTIFIED
about 7 hours ago - at 04/02/2026 02:58PM
We continue to investigate elevated errors for the impacted services.
We are working on implementing a mitigation.
IDENTIFIED
about 8 hours ago - at 04/02/2026 02:17PM
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
Latest OpenAI ChatGPT outages
Elevated failures for some users joining ChatGPT Enterprise and ChatGPT Edu workspaces via SSO. - 2 days ago
Unable to download or preview project files - 9 days ago
Pinned chats are not loading on web browsers for ChatGPT - 13 days ago
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