ChatGPT users experienced increased errors when attempting to upload files, with the issue persisting for 26.9 hours. The problem particularly affected EU workspaces, which continued experiencing difficulties even after initial mitigations were applied. The service team implemented multiple mitigations throughout the incident period to resolve the file upload functionality.
A mitigation has been applied; however, some EU workspaces may still experience the issue. An additional mitigation is being investigated to fully resolve the problem.
A mitigation has been applied; however, some EU workspaces may still experience the issue. An additional mitigation is currently being investigated to fully resolve the problem.
Another issue has been identified and a mitigation is being applied.
We have applied the mitigation and are monitoring the recovery.
We are investigating the issue for the listed services.
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