Outage in ChatGPT

Elevated error rates for Deep Research in Enterprise Workspaces

Resolved Minor

March 11, 2026 - Started about 24 hours ago - Lasted about 2 hours

Incident Report

Summary AI Generated

ChatGPT's Deep Research feature experienced elevated error rates affecting Enterprise users for 2.1 hours. Users reported persistent loading screens on mobile apps and issues with PDF file uploads that would stall and require reloading. The service team applied a mitigation and monitored the recovery to resolve the issue.

We have identified that some Enterprise users are experiencing elevated errors for Deep Research. We are working on implementing a mitigation.

Components affected

ChatGPT ChatGPT Deep Research

Latest Updates ( sorted recent to last )

MONITORING about 23 hours ago - at 03/11/2026 09:08PM

We have applied the mitigation and are monitoring the recovery.

IDENTIFIED about 23 hours ago - at 03/11/2026 08:42PM

We have identified that some Enterprise users are experiencing elevated errors for Deep Research.

We are deploying a mitigation to resolve the issue.

IDENTIFIED about 24 hours ago - at 03/11/2026 08:07PM

We have identified that some Enterprise users are experiencing elevated errors for Deep Research.

We are continuing to work on implementing a mitigation.

IDENTIFIED 1 day ago - at 03/11/2026 07:25PM

We have identified that some Enterprise users are experiencing elevated errors for Deep Research.

We are working on implementing a mitigation.

Latest ChatGPT outages

Some users seeing "No Accessible Workspaces" when attempting to login via SSO - 38 minutes ago

Elevated login errors - about 21 hours ago

Elevated conversation errors for ChatGPT - about 24 hours ago

Increased errors on ChatGPT File Uploads - 2 days ago

Deep Research requests are erroring for LATAM users - 3 days ago

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