Outage in OpenAI ChatGPT
Issues with ChatGPT Windows desktop app
Resolved Minor
June 27, 2026 - Started 20 days ago
- Lasted about 6 hours
Incident Report
Summary AI Generated
The ChatGPT Windows desktop app experienced a 5.5-hour minor incident where some users encountered failed chat history loading, missing sidebar icons, and unresponsive login controls. The web and mobile versions of ChatGPT remained fully functional throughout as a workaround. The issue was limited to the Windows desktop client only.
We are investigating an issue affecting some users of the ChatGPT Windows desktop app on Windows. Affected users may see chat history or conversations fail to load, missing sidebar icons, or login/sign-up controls that do not respond.
ChatGPT on web and mobile remains available as a workaround. We will share updates as we learn more.
Components affected
OpenAI ChatGPT Web OpenAI ChatGPT ChatGPTLatest Updates ( sorted recent to last )
INVESTIGATING
20 days ago - at 06/27/2026 10:00PM
We are investigating an issue affecting some users of the ChatGPT Windows desktop app on Windows. Affected users may see chat history or conversations fail to load, missing sidebar icons, or login/sign-up controls that do not respond.
ChatGPT on web and mobile remains available as a workaround. We will share updates as we learn more.
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