Outage in OpenAI ChatGPT

Elevated errors affecting ChatGPT

Resolved Minor

July 19, 2026 - Started about 22 hours ago - Lasted about 2 hours

Incident Report

Summary AI Generated

ChatGPT experienced elevated errors for approximately 2.3 hours, affecting conversation loading, chat responses, Voice mode, and project access across web and mobile platforms. Users reported widespread inability to start or continue chats, retrieve previous threads, and access subscriptions, with errors occurring across multiple devices and internet connections. The root cause was identified and mitigated, with service fully restored and confirmed stable by 16:55 UTC.

Some users are experiencing elevated errors when loading or continuing conversations in ChatGPT. We are investigating.

Components affected

OpenAI ChatGPT ChatGPT OpenAI ChatGPT Voice mode OpenAI ChatGPT Web

Latest Updates ( sorted recent to last )

MONITORING about 20 hours ago - at 07/19/2026 04:55PM

Service has been restored and we are continuing to monitor.

MONITORING about 22 hours ago - at 07/19/2026 03:04PM

We have applied the mitigation and are monitoring the recovery.

IDENTIFIED about 22 hours ago - at 07/19/2026 03:01PM

We have identified the cause of elevated errors affecting ChatGPT conversations, Voice, and Work Mode. We are applying mitigations and monitoring recovery.

INVESTIGATING about 22 hours ago - at 07/19/2026 02:49PM

Some users are experiencing elevated errors when loading or continuing conversations in ChatGPT. We are investigating.

source IsDown Widespread ChatGPT service outage Reports started 26 minutes before official outage was reported

Users report ChatGPT down across web and mobile, with issues accessing threads, projects, and history. Problems also include inability to see conversations or activate prompts.

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