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Outage in OpenAI ChatGPT

Elevated error rates for ChatGPT Pro and Plus users

Resolved Minor
September 30, 2026 - Started about 22 hours ago - Lasted about 8 hours

Incident Report

Summary AI Generated

ChatGPT Pro and Plus users experienced elevated error rates on the web platform for approximately 7.6 hours. A mitigation was identified and applied, after which all affected services recovered. The incident is resolved, with monitoring in place to watch for recurrence.

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Components affected
OpenAI ChatGPT ChatGPT OpenAI ChatGPT Web
Latest Updates ( sorted recent to last )
MONITORING about 17 hours ago - at 09/30/2026 10:36AM

All impacted services are recovered, we are continuing to monitor for any reoccurrence.

MONITORING about 21 hours ago - at 09/30/2026 05:56AM

We have applied the mitigation and are monitoring the recovery.

IDENTIFIED about 22 hours ago - at 09/30/2026 05:47AM

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

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