ChatGPT Pro and Plus users experienced elevated error rates on the web platform for approximately 7.6 hours. A mitigation was identified and applied, after which all affected services recovered. The incident is resolved, with monitoring in place to watch for recurrence.
All impacted services are recovered, we are continuing to monitor for any reoccurrence.
We have applied the mitigation and are monitoring the recovery.
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
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