Outage in Chatlio

Chat channels unexpectedly archiving

Resolved Minor
March 29, 2022 - Started over 3 years ago - Lasted less than a minute
Official incident page

Incident Report

We are currently investigating an issue which is causing chat channels to prematurely archive before operators are able to respond. We will post an update when we know more.
Components affected
Chatlio Chat Widget Chatlio API

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Latest Updates ( sorted recent to last )
INVESTIGATING over 3 years ago - at 03/29/2022 06:07PM

We are currently investigating an issue which is causing chat channels to prematurely archive before operators are able to respond. We will post an update when we know more.

Latest Chatlio outages

Slack issues - over 1 year ago
slack avatars not showing on widget - over 1 year ago
Partial outage: sharing of files with livechat visitors - almost 2 years ago
Unexpected downtime, errors connecting to Slack API - almost 3 years ago
maintenance upgrade to new slack api - over 3 years ago

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