Outage in Check Point Services

Harmony Email and Collaboration (HEC) - US region only, portals missing some data

Resolved Minor
February 24, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Some customers may be missing data on their portals, a UI only issue, email scanning and processing is not affected. US customers may be affected Out team is investigating the nature of the issue, we will report when we identify the cause.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 02/24/2023 01:18AM

This incident has been resolved

IDENTIFIED about 2 years ago - at 02/24/2023 01:12AM

The issue has been identified and a fix is being implemented

INVESTIGATING about 2 years ago - at 02/24/2023 12:28AM

Some customers may be missing data on their portals, a UI only issue, email scanning and processing is not affected.
US customers may be affected

Out team is investigating the nature of the issue, we will report when we identify the cause.

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