Outage in Check Point
Harmony SASE: US Data Residency: Admin Platform Pages Fail to Load Intermittently
Resolved MinorIncident Report
We are witnessing errors on a back end service that results in intermittent difficulties loading sections in the web\admin platform, including invoke of network changes. Users connectivity is unaffected.
We are investigating the issue further and will provide an update shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/03/2025 06:57AM
This incident has been resolved.
MONITORING
7 months ago - at 09/01/2025 05:36PM
Issue was mitigated.
We are monitoring the system
INVESTIGATING
7 months ago - at 09/01/2025 03:40PM
We identified the root cause and investigating the ways to resolve it.
This may also impact access to ZTAs via saved bookmarks on the platform page. Connectivity (HSASE Agent) remains unaffected, and the issue is limited to our US Data Residency.
We will provide further updates as we continue our investigation.
INVESTIGATING
7 months ago - at 09/01/2025 02:23PM
Investigation is ongoing
INVESTIGATING
7 months ago - at 09/01/2025 01:19PM
We are witnessing errors on a back end service that results in intermittent difficulties loading sections in the web\admin platform, including invoke of network changes. Users connectivity is unaffected.
We are investigating the issue further and will provide an update shortly.
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