Outage in Check Point Services

Logs from last few hours are not visible in Horizon Policy

Resolved Minor
September 29, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Security logs that were issued starting at Sep 28th 10PM UTC are not visible in the Monitoring view of Horizon->Policy. We have identified the root cause of the issue and are working to resolve it - once done, the logs from that time period will be shown. The enforcement and configuration systems are entirely operational.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/29/2023 02:09PM

Main issue was resolved.
We are continuing to work to make the logs sent between Sep 28 10PM UTC and Sep 29 2PM UTC will return to view, but new logs are shown and the ongoing issue is resolved.

IDENTIFIED about 1 year ago - at 09/29/2023 01:13PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 09/29/2023 01:12PM

Security logs that were issued starting at Sep 28th 10PM UTC are not visible in the Monitoring view of Horizon->Policy.
We have identified the root cause of the issue and are working to resolve it - once done, the logs from that time period will be shown.
The enforcement and configuration systems are entirely operational.

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