Outage in Checkr

Add document uploads by candidates are currently blocked. All accounts

Resolved Major
August 29, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

The service for uploads is experiencing an error that processes candidate file uploads. BGCs that do not require file uploads are not impacted. We are working with service provider to remediate the service.
Components affected
Checkr Apply page Checkr Candidate Portal Checkr Client Dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/30/2023 03:05AM

This incident has been resolved.

MONITORING about 2 years ago - at 08/30/2023 02:14AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 08/30/2023 02:00AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 08/30/2023 01:03AM

Add document uploads by candidates are currently blocked. All accounts

INVESTIGATING about 2 years ago - at 08/30/2023 01:03AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 08/30/2023 12:10AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 08/30/2023 12:00AM

The service for uploads is experiencing an error that processes candidate file uploads. BGCs that do not require file uploads are not impacted. We are working with service provider to remediate the service.

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