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Outage in Checkr

Outage of dashboard, candidate portal and other frontend services

Resolved Major
November 18, 2025 - Started 3 months ago - Lasted about 6 hours
Official incident page

Incident Report

Checkr is experiencing an outage of our dashboard, candidate portal, apply flow and other frontend services due to issues with the underlying upstream content delivery provider.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 11/18/2025 06:40PM

Checkr services are operating normally. We are no longer observing elevated errors.

MONITORING 3 months ago - at 11/18/2025 05:18PM

We continue facing intermittent issues affecting Checkr's dashboard, candidate portal, apply flow, other frontend services, APIs and webhooks due to widespread problems with Cloudflare, our content delivery provider.

MONITORING 3 months ago - at 11/18/2025 02:49PM

We are starting to see recovery of all services. If you continue to experience issues with authentication, please clear your browser cache and retry.

IDENTIFIED 3 months ago - at 11/18/2025 02:30PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 11/18/2025 02:21PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 11/18/2025 02:20PM

We are currently facing intermittent issues affecting Checkr's dashboard, candidate portal, apply flow, other frontend services, APIs and webhooks due to widespread problems with Cloudflare, our content delivery provider. Customers may experience difficulties with login authorizations and API request failures.

Report creation is impacted and customers may also experience increased Turn Around Times.

INVESTIGATING 3 months ago - at 11/18/2025 01:36PM

We are currently facing intermittent issues affecting Checkr's dashboard, candidate portal, apply flow, other frontend services, and APIs due to widespread problems with Cloudflare, our content delivery provider. Customers may experience difficulties with login authorizations and API request failures.

Customers may also experience increased Turn Around Times for reports.

INVESTIGATING 3 months ago - at 11/18/2025 01:11PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 11/18/2025 01:09PM

Checkr's dashboard, candidate portal, apply flow, other frontend services and APIs are experiencing intermittent issues, with many login authorizations and API requests failing due to issues with the underlying upstream content delivery provider.

INVESTIGATING 3 months ago - at 11/18/2025 01:00PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 11/18/2025 12:30PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 11/18/2025 12:29PM

Checkr is experiencing an outage of our dashboard, candidate portal, apply flow and other frontend services due to issues with the underlying upstream content delivery provider.

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