Outage in Checkr

Outage of dashboard, candidate portal and other frontend services

Major
November 18, 2025 - Started about 4 hours ago
Official incident page

Incident Report

Checkr is experiencing an outage of our dashboard, candidate portal, apply flow and other frontend services due to issues with the underlying upstream content delivery provider.

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Latest Updates ( sorted recent to last )
MONITORING about 2 hours ago - at 11/18/2025 02:49PM

We are starting to see recovery of all services. If you continue to experience issues with authentication, please clear your browser cache and retry.

IDENTIFIED about 2 hours ago - at 11/18/2025 02:30PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 hours ago - at 11/18/2025 02:21PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 hours ago - at 11/18/2025 02:20PM

We are currently facing intermittent issues affecting Checkr's dashboard, candidate portal, apply flow, other frontend services, APIs and webhooks due to widespread problems with Cloudflare, our content delivery provider. Customers may experience difficulties with login authorizations and API request failures.

Report creation is impacted and customers may also experience increased Turn Around Times.

INVESTIGATING about 3 hours ago - at 11/18/2025 01:36PM

We are currently facing intermittent issues affecting Checkr's dashboard, candidate portal, apply flow, other frontend services, and APIs due to widespread problems with Cloudflare, our content delivery provider. Customers may experience difficulties with login authorizations and API request failures.

Customers may also experience increased Turn Around Times for reports.

INVESTIGATING about 3 hours ago - at 11/18/2025 01:11PM

We are continuing to investigate this issue.

INVESTIGATING about 3 hours ago - at 11/18/2025 01:09PM

Checkr's dashboard, candidate portal, apply flow, other frontend services and APIs are experiencing intermittent issues, with many login authorizations and API requests failing due to issues with the underlying upstream content delivery provider.

INVESTIGATING about 4 hours ago - at 11/18/2025 01:00PM

We are continuing to investigate this issue.

INVESTIGATING about 4 hours ago - at 11/18/2025 12:30PM

We are continuing to investigate this issue.

INVESTIGATING about 4 hours ago - at 11/18/2025 12:29PM

Checkr is experiencing an outage of our dashboard, candidate portal, apply flow and other frontend services due to issues with the underlying upstream content delivery provider.

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