Outage in Cielo

Indisponibilidade parcial (52% de transações negadas) para o Banco Caixa na função Débito para a bandeira Visa / Partial inavailability (52% of transactions denied) para o banco Caixa na função Débito para a bandeira Visa

Resolved Major

September 30, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

Components affected

Cielo Autorizador Físico

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 09/30/2025 11:36PM

Ambiente normalizado

MONITORING 6 months ago - at 09/30/2025 10:06PM

We are continuing to monitor for any further issues.

MONITORING 6 months ago - at 09/30/2025 10:04PM

Latest Cielo outages

Indisponibilidade nos pagamentos QR Code Pix Bancos e Cielo para o Emissor Caixa Econômica Federal - about 18 hours ago

Indisponibilidade nos pagamentos de antecipação de recebíveis via PIX (ARV) - 1 day ago

Indisponibilidade no retorno de pagamentos de QR-Code PIX para o banco do Brasil - 1 day ago

Composição dos Recebíveis na consulta de extrato de recebíveis zerados - 4 days ago

Indisponibilidade no Extrato de Recebíveis e Vendas via Site e App Cielo - 5 days ago

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