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Outage in Cielo

Aumento de negadas para transações da Processadora Dock

Resolved Minor
November 16, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

Foi identificado um aumento de negadas para diversos emissores que utilizam a Dock como processadora. Confirmado impacto no ambiente do parceiro.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/17/2025 12:30AM

Este incidente foi resolvido.

IDENTIFIED 5 months ago - at 11/16/2025 11:50PM

A Dock continua trabalhando para sanar o impacto

IDENTIFIED 5 months ago - at 11/16/2025 11:44PM

Foi identificado um aumento de negadas para diversos emissores que utilizam a Dock como processadora.

Confirmado impacto no ambiente do parceiro.

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