Outage in Cin7

CAPTCHA Validation Error Impacting Email Sending

Resolved Minor
March 26, 2025 - Started about 1 month ago - Lasted 8 days

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Outage Details

We have received reports where users are encountering a Input captcha is incorrect. Please resubmit the captcha. error when attempting to send emails. We are actively working to identify the cause and implement a resolution. We will provide updates as we make progress.
Latest Updates ( sorted recent to last )
IDENTIFIED about 1 month ago - at 03/26/2025 10:36PM

We have received reports where users are encountering a Input captcha is incorrect. Please resubmit the captcha. error when attempting to send emails. We are actively working to identify the cause and implement a resolution. We will provide updates as we make progress.

MONITORING about 1 month ago - at 03/28/2025 10:48AM

We implemented a fix and are currently monitoring the result.

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