Outage in Cin7
Account Mapping Field Displays Combined Values After Selection
Resolved Minor
April 16, 2025 - Started about 1 month ago
- Lasted 5 days
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Outage Details
We are currently investigating this incident.When selecting a single account from the account mapping field (e.g., Account 1), the field unexpectedly displays two account names merged together (e.g., Account1Account2). This issue occurs immediately after selection, even though only one account was clicked.
Latest Updates ( sorted recent to last )
INVESTIGATING
about 1 month ago - at 04/16/2025 06:57AM
We are currently investigating this incident.When selecting a single account from the account mapping field (e.g., Account 1), the field unexpectedly displays two account names merged together (e.g., Account1Account2). This issue occurs immediately after selection, even though only one account was clicked.
IDENTIFIED
about 1 month ago - at 04/17/2025 06:27AM
We have identified what's causing this issue and we are working on developing a fix
MONITORING
about 1 month ago - at 04/17/2025 11:14AM
We implemented a fix and are currently monitoring the result.
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