Outage in Cin7

QBO: Users are receiving an error Unexpected error occurred in Cin7 Core when completing the Connect Wizard

Resolved Minor
April 09, 2025 - Started about 1 month ago - Lasted 5 days

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Outage Details

Users are encountering the error **Unexpected error occurred in Cin7 Core** when attempting to complete the **QBO Connect Wizard**, preventing them from finalizing the integration setup. We are continuing to work on a fix for this incident.
Latest Updates ( sorted recent to last )
IDENTIFIED about 1 month ago - at 04/09/2025 02:38PM

Users are encountering the error **Unexpected error occurred in Cin7 Core** when attempting to complete the **QBO Connect Wizard**, preventing them from finalizing the integration setup. We are continuing to work on a fix for this incident.

MONITORING about 1 month ago - at 04/09/2025 05:51PM

We implemented a fix and are currently monitoring the result.

MONITORING about 1 month ago - at 04/11/2025 03:01AM

We implemented a fix and are currently monitoring the result.

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