Outage in Cin7

Some customers are currently unable to access Cin7 Core

Resolved Major

November 10, 2025 - Started about 1 month ago - Lasted about 12 hours

Incident Report

We are currently investigating this incident.

Components affected

Cin7 Core

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Latest Updates ( sorted recent to last )

INVESTIGATING about 1 month ago - at 11/11/2025 04:33AM

We are currently investigating this incident.

MONITORING about 1 month ago - at 11/11/2025 06:35AM

Microsoft Azure has implemented the fix, and the system is now operating as expected. Both the Microsoft team and our team are continuing to monitor the situation.

Latest Cin7 outages

Xero: Sync does not work. Stuck in 'Starting Synchronization' - 9 days ago

Users attempting to reset their passwords are getting a CAPTCHA error: Input captcha is incorrect. Please resubmit captcha This is also impacting demo accounts. - 19 days ago

Users are unable to perform manual syncs with Xero. An error is received stating, An unexpected error has occurred. - 20 days ago

Cin7 Omni: Error loading custom reports - 21 days ago

Users are unable to authorize invoices or close purchases due to the system displaying the error: “You cannot change the stock received because the product has been sold, transferred, or adjusted.” - about 1 month ago

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