Outage in Cin7

Users are unable to authorize invoices or close purchases due to the system displaying the error: “You cannot change the stock received because the product has been sold, transferred, or adjusted.”

Resolved Minor

November 13, 2025 - Started about 2 months ago - Lasted 3 days

Incident Report

We are continuing to work on a fix for this incident.

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Latest Updates ( sorted recent to last )

IDENTIFIED about 2 months ago - at 11/14/2025 03:14AM

We are continuing to work on a fix for this incident.

MONITORING about 2 months ago - at 11/15/2025 05:33AM

We implemented a fix and are currently monitoring the result.

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