Outage in Cin7

Cin7 Omni: Error loading custom reports

Resolved Minor
November 23, 2025 - Started about 2 months ago - Lasted about 23 hours

Incident Report

Some customers are reporting errors on their reports. Please let us know which reports are not working by submitting a support ticket and we will re-enable the reports for you.

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Latest Updates ( sorted recent to last )
INVESTIGATING about 2 months ago - at 11/23/2025 11:25PM

Some customers are reporting errors on their reports. Please let us know which reports are not working by submitting a support ticket and we will re-enable the reports for you.

IDENTIFIED about 2 months ago - at 11/23/2025 11:47PM

Some customers who have had a customized report created may have trouble loading these reports. Should you experience an issue please raise a ticket with support.

MONITORING about 2 months ago - at 11/24/2025 03:56AM

If customers run into errors or cannot load a specific report, a ticket should be submitted detailing the specific reports that are causing problems. We are monitoring and will fix any reported issues. We are also attempting to resolve as many of these reporting issues as we can proactively.

MONITORING about 2 months ago - at 11/24/2025 07:40PM

As we continue to proactively resolve any affected reports, please submit a support request if you encounter one. We will address it as quickly as possible.

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