Outage in Cint

Cint Platform Issue: Degraded Performance of Access/Pro, Panel API (CDP), and YourSurveys API

Resolved Minor
April 23, 2024 - Started 8 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are investigating reports of intermittent slowness in the Access/Pro UI and associated services of the respondent experience. Users of the components impacted may experience slowness when navigating the respondent experience and accessing the Access/Pro UI.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/23/2024 10:25PM

This issue has been resolved. Please reach out to our Support team if you're still experiencing any issues.

MONITORING 8 months ago - at 04/23/2024 04:01PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 months ago - at 04/23/2024 03:12PM

We are investigating reports of intermittent slowness in the Access/Pro UI and associated services of the respondent experience. Users of the components impacted may experience slowness when navigating the respondent experience and accessing the Access/Pro UI.

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