Outage in Cint

Cint Platform Issue: Degraded Performance of Marketplace UI, Marketplace API, and Respondent Experience

Resolved Minor
August 06, 2024 - Started 5 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating reports of an increase in errors or latency on the Marketplace UI, Marketplace API, and Respondent Experience. Users of the components impacted may experience issues with loading pages, making API requests, or navigating the respondent experience. Engineering is aware and actively investigating both root causes and a forward path. We will continue to provide updates when new information is available.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/06/2024 05:24PM

This incident has been resolved.

MONITORING 5 months ago - at 08/06/2024 04:57PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 months ago - at 08/06/2024 03:52PM

We are investigating reports of an increase in errors or latency on the Marketplace UI, Marketplace API, and Respondent Experience. Users of the components impacted may experience issues with loading pages, making API requests, or navigating the respondent experience.

Engineering is aware and actively investigating both root causes and a forward path. We will continue to provide updates when new information is available.

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