Outage in Ciptex

Potential Issue with Verizon's SMS and Voice Services

Resolved Minor
September 30, 2024 - Started 3 months ago - Lasted 43 minutes
Official incident page

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Outage Details

Twilio has been made aware of an outage affecting Verizon's network in the U.S., which may impact SMS and voice services. While Twilio has not observed significant disruptions to its own customers at this time, some may encounter issues with Verizon’s messaging and voice services. Twilio's engineering team is collaborating with Verizon to monitor the situation and will provide an update in one hour or as soon as more information becomes available. Potentially impacted products include: SMS Long Code (North America), SMS Short Code (North America), and Voice (North America).
Components affected
Ciptex Twilio Messaging Channels
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/30/2024 07:54PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 09/30/2024 07:29PM

Twilio has been made aware of an outage affecting Verizon's network in the U.S., which may impact SMS and voice services. While Twilio has not observed significant disruptions to its own customers at this time, some may encounter issues with Verizon’s messaging and voice services. Twilio's engineering team is collaborating with Verizon to monitor the situation and will provide an update in one hour or as soon as more information becomes available.

Potentially impacted products include: SMS Long Code (North America), SMS Short Code (North America), and Voice (North America).

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