Outage in Ciptex

Twilio - Issue with Flex Insights

Resolved Minor
December 23, 2024 - Started 10 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Twilio is aware of an issue affecting historical reporting in Flex Insights. Their engineers are actively investigating the problem and will provide an update within 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 12/23/2024 05:37PM

This incident has been resolved.

INVESTIGATING 10 days ago - at 12/23/2024 03:32PM

Twilio is continuing to investigate intermittent issues where Historical Reporting is unavailable for some Flex users with Flex Insights enabled. We will provide an update as soon as more information is available.

INVESTIGATING 10 days ago - at 12/23/2024 02:31PM

Twilio is aware of an issue affecting historical reporting in Flex Insights. Their engineers are actively investigating the problem and will provide an update within 1 hour or as soon as more information becomes available.

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