Outage in Ciptex

Twilio - Webhook Callbacks Degraded

Resolved Minor
March 11, 2025 - Started about 2 months ago - Lasted 1 day
Official incident page

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Outage Details

Twilio callback service is degraded and customers may experience failed webhook callbacks for a small portion of their traffic. Twilio engineering team is currently investigating the root cause of the issue. We will provide another update as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/12/2025 05:41PM

The issue affecting Webhook callbacks has been resolved, and the service is functioning normally at this time.

MONITORING about 2 months ago - at 03/11/2025 05:57PM

Twilio callback service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.

MONITORING about 2 months ago - at 03/11/2025 03:58PM

Twilio callback service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/11/2025 03:13PM

Twilio callback service is degraded and customers may experience failed webhook callbacks for a small portion of their traffic. Twilio engineering team is still investigating the root cause of the issue. We will provide another update as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/11/2025 02:02PM

Twilio callback service is degraded and customers may experience failed webhook callbacks for a small portion of their traffic. Twilio engineering team is currently investigating the root cause of the issue. We will provide another update as soon as more information becomes available.

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