Outage in Cisco Secure Access
For EU customers Dashboard Activity Search failed.
Resolved MajorIncident Report
We’re currently experiencing issues for EU customers with the Dashboard activity search function displaying "Unable to retrieve information."
The issue is under investigation.
As current workaround customers need to go "Monitor" --> "Activity Search" and select the type of logs any except of "Firewall" and "All"
We will provide updates as soon as more information is available.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/23/2025 12:50PM
The issue with Dashboard Activity Search for EU customers has been resolved.
The service is now operating normally.
INVESTIGATING
6 months ago - at 10/23/2025 12:36PM
We’re currently experiencing issues for EU customers with the Dashboard activity search function displaying "Unable to retrieve information."
The issue is under investigation.
As current workaround customers need to go "Monitor" --> "Activity Search" and select the type of logs any except of "Firewall" and "All"
We will provide updates as soon as more information is available.
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