Outage in Cisco Secure Access
Dashboard Issues
Resolved MinorIncident Report
We have identified a possible issue with access to the dashboard.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 10/18/2025 01:11AM
We have successfully corrected the dashboard access issue. Service has been fully restored, and customers should now have normal access to the portal.
Outage Details:
Start Time: 23:57 UTC, October 17th
End Time: 00:29 UTC, October 18th
Impact Statement:
During the outage window, customers were unable to access the customer portal. Additionally new ZTNA client enrollments during this period may not have been successful.
This issue has now been resolved, please contact customer support if you are still experiencing any issues.
IDENTIFIED
7 months ago - at 10/18/2025 12:42AM
We are actively working on resolving the dashboard access issue. Service is currently in the process of recovering, and customers should begin to see improvements. We will continue to monitor the situation closely and provide further updates as recovery progresses. Thank you for your patience.
IDENTIFIED
7 months ago - at 10/18/2025 12:30AM
We have identified a possible issue with access to the dashboard.
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