Outage in Cisco Secure Access
Cisco Secure Access in Hong Kong - new RAVPN connection issues
Resolved MinorIncident Report
The engineering team has identified an issue affecting some customers who may have experienced difficulties in establishing new connections through our RAVPN services in the Hong Kong data centers.
The problem began at 13:58 UTC on October 4th.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 10/04/2025 07:34PM
The issue affecting RAVPN services in the Hong Kong data centers has been resolved as of 18:45 UTC on October 4th.
All services are now functioning normally.
If you have any questions or require assistance, please contact our support team.
We apologize for any inconvenience caused and appreciate your patience during this time.
INVESTIGATING
7 months ago - at 10/04/2025 07:34PM
The engineering team has identified an issue affecting some customers who may have experienced difficulties in establishing new connections through our RAVPN services in the Hong Kong data centers.
The problem began at 13:58 UTC on October 4th.
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