Outage in Cisco Secure Access
DNS Resolution Issues at Brazil Data Center
Resolved MinorIncident Report
We are currently investigating an issue affecting DNS resolution when using 208.67.222.222 at our Brazil data center. Customers using this DNS server may experience increased latency and connection retries. To minimize impact, we recommend configuring your DNS settings to use 208.67.220.220, 208.67.222.220, or 208.67.220.222 instead of 208.67.222.222. We will provide further updates as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/11/2025 02:35AM
The root cause of this issue has been remediated and service is now fully restored.
INVESTIGATING
10 months ago - at 07/10/2025 10:43PM
We are currently investigating an issue affecting DNS resolution when using 208.67.222.222 at our Brazil data center. Customers using this DNS server may experience increased latency and connection retries. To minimize impact, we recommend configuring your DNS settings to use 208.67.220.220, 208.67.222.220, or 208.67.220.222 instead of 208.67.222.222. We will provide further updates as soon as more information becomes available.
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