Outage in Cisco Secure Access
San Jose (DCv2) (csc-usw1-1-1) is out of rotation
Resolved MinorIncident Report
Please be advised that our services in San Jose (DCv2) (csc-usw1-1-1) are still out of rotation for a scheduled maintenance.
Impact:
During this period, all services will temporarily fail over to the redundant vEDC. Traffic will not be interrupted.
We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.
Components affected
Cisco Secure Access Data Loss Prevention Cisco Secure Access Network Tunnel Groups Cisco Secure Access Policy Enforcement Cisco Secure Access Remote Access VPN Cisco Secure Access Reserved IP Cisco Secure Access Resource Connector Cisco Secure Access Web Security Cisco Secure Access Zero Trust AccessTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 12/05/2025 07:17PM
The site is now back in rotation as of 18:49 UTC.
All services are fully operational.
We’re Here to Help
We appreciate your understanding and remain committed to minimizing any potential impact. Should you have any questions or concerns, please do not hesitate to contact our support team. We are here to assist you.
INVESTIGATING
5 months ago - at 12/05/2025 05:13PM
Please be advised that our services in San Jose (DCv2) (csc-usw1-1-1) are still out of rotation for a scheduled maintenance.
Impact:
During this period, all services will temporarily fail over to the redundant vEDC. Traffic will not be interrupted.
We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.
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