Outage in Cisco Secure Access
Dashboard Access Issue: 500 Error After Login
Resolved MajorIncident Report
We are currently investigating an issue where users are seeing a "500 Internal Server Error" when attempting to access the dashboard.
We will provide updates as soon as more information is available.
Components affected
Cisco Secure Access DashboardNeed to monitor Cisco Secure Access outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 12/06/2025 03:25AM
We are pleased to report that the issue causing the "500 Internal Server Error" on the dashboard and related APIs has been resolved. All affected services have been restored and are now operating normally.
Thank you for your patience while we worked to resolve this issue. If you continue to experience any problems, please contact support.
IDENTIFIED
2 months ago - at 12/06/2025 03:02AM
We have identified the cause of the issue resulting in the "500 Internal Server Error" on the dashboard. This issue also extends to related APIs, which may be unavailable at this time. Our Engineering team is actively working to restore service for both the dashboard and affected APIs.
We will provide another update in 30 minutes. Thank you for your continued patience.
INVESTIGATING
2 months ago - at 12/06/2025 02:43AM
We are currently investigating an issue where users are seeing a "500 Internal Server Error" when attempting to access the dashboard.
We will provide updates as soon as more information is available.
Latest Cisco Secure Access outages
Cisco Secure Access - Loss of Network Connectivity - Miami - about 24 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5850 services available
Integrations with
